I purchased 4 of their protein canisters and one arrived without the safety seal. They wanted me to pay to ship the canister back to them. If I had caused the problem I would understand me paying to return the item. However, they shipped the canister to me without the safety seal. This was an expensive lesson for me. It would have cost me as much to return the container as it would have for me to purchase another one. So that one went in the trash, today you just can't be to sure that someone didn't tamper with the product. It could have been one of their employees with a grudge or a honest mistake, but I'm not going to use a possible contaminated product or waist my money to send it back to them. It's bad enough that I spent the money to begin with. However, they will not rip me off for any more of my hard earned money.
Buyer be ware