sharon s.

Reading your reviews highlights your one and only problem, well maybe two. I love your clothes and I love the prices and I love they are all plastic wrapped (please use ziploc type if possible I keep my clothes in these bags as our home is pretty rustic), they almost ALWAYS fit! Your service is super the SHIPPING IS NOT. From what I can figure you send your packages to be dumped at some site possibly for cost, usually Post Offices, to be picked up by UPS and FedEx. Does it cost more to take out that middle man? USPS is awful, bad attitude. You do not want P. O. Box delivery yet all is delivered to our Post Office and if our P. O. box is not on the package it gets sent back to you. I am heart broken to lose a few items that just are no more. It is obviously not your fault, it is USPS. But your company is getting the blame. I've finally gotten my P. O. box # on my address and I am now receiving my purchases quickly... although they aren't delivered by UPS or FedEx. Weird. The second thing is inventory control. If the item is available and we pay for it we should never be told that all of a sudden that item is not available anymore. I'd also like to see an easier way to check off items that were delivered to show you what hasn't been. I've not received my wallet bucks for a pair of boots OR a cute dress, one or the other not sure which... that all of a sudden wasn't available any more... I'll do a ticket thingy but it is tough to look up the orders, find the proper numbers. A new streamlined communication between client and SheIn would benefit BOTH of us! Not to mention getting around USPS and mailing directly with UPS or FEDEX. All other packages from other companies make it here and on time. You are getting bad marks for USPS crap. No box number and they send the item (s) back to you. Can you not send them AGAIN? Any way, hope this helps... I've thrown out all my old clothes and just wear SheIn... I LOVE THE CLOTHES!

I simply had a stupid moment and got a FREE horoscope. I cancelled twice in the next few days, certainly didn't want to pay monthly fees for foo foo. Welp, I haven't been paying attention to my account ledgers and A YEAR later I discovered this company taking $40 bucks per month out of my account. Not one word from them since I cancelled so I didn't think to check. They had a 60 day money back and then they had a 90 day money back warranty that they used to say this is all they will refund back to me. What the heck is that about? Anyway, I am in the process to force them to return my money. A 90 day money back warranty being used by the company? How many other companies are this confused? My advice, don't even try using a FREE product. What a joke and now I have to do all this work to get back $400 bucks. Anyone else run into this problem? What is the quickest way to get this company to refund the money they stole from my account without a single product, horoscope, Christmas card in return?