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Sharon P.

Contributor Level

Total Points
85

1 Review by Sharon

  • AliExpress

1/25/18

Their so-called Buyer Protection isn't worth anything! As it is only valid for 2 weeks - whereby they want you to try to resolve any problems with the shop you purchased from first! Where this will take longer than the 2-week time limit and then you can't raise a complaint! Then you only have a month to write a review - where I lost this time during the complaint process with HochiTech (where I think they drag their heels on purpose, pretend they don't understand the problem and then ask you to PAY for them to be able to send out a replacement controller from China!) So, avoid purchasing off HochiTech also! The product I ordered from HochiTech (Halo Headlight Rings) either don't work properly or HochiTech has misled the buyer! As they do NOT have a white option available (where they only look white on the internet because of a photo being taken of them) where in fact they are an orange colour in the flesh. The remote also doesn't work in that it can't make the lights do half the colours shown on it including the WHITE function, where we only wanted to use the White function on the UK roads.

Tip for consumers:
Just avoid using. You do not have buyer protection rights and you can't 1) speak to anyone, 2) Even cancel or close your account when you want to walk away in disgust!

Service
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Sharon Has Earned 3 Votes

Sharon P.'s review of AliExpress earned 3 Very Helpful votes

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