Please stay away from Sams Beauty supply! 1 They send defective items and refuse to give a refund. They ask for a picture of the item just so they can say it is not their fault and nothing is wrong with the item. I asked for a manager and she was talking over me with a nasty attitude. I have been ordering for years from them and I deserved to be treated better than that. It's sad to say, but sometimes your own race will give you a harder time and make things so difficult. Sams have lost a very good customer because I will never order from them again.