Jacket ordered in plenty of time for Christmas. Site indicates a 3-7 day shipping period. Was emailed to say jacket had been dispatched on the 6th Dec. 17. Jacket was not received until 3rd Jan '18.The size is not the same as the measurements given for a medium and the collar is not big and fluffy like the picture. Now we have a jacket that is far too small. As it did not arrive in time to be given as a Christmas present another jacket had to be purchased to avoid disappointment. I tried to contact Milanoo several times but only received 1 response asking for the order number which I had given them on every email that I had sent. Shopping online with this company has been a terrible experience, one which I shall never ever repeat. I will make sure that I warn all my family and friends to avoid this site like the plague too!