I ordered a pair of Rihanna Puma Slides for my daughter during the holiday. I was told that the item should arrive between January 2-6. I emailed them back and asked why so late? Why couldn't I receive my daughters shoes before Christmas? I was told, due to a high stream of theft, they wanted to make sure that their customers items were secure. Well guess what? I never received my package at all. Email them and got a nice response right away saying that my order was canceled and that they had sent my refund. I asked why didn't I get a cancellation notice? I got no response. I email them again saying it had been two weeks and I still haven't received my shoes or my refund. It has been over a month and I'm getting no response. I reported them to BBB. These people have made Christmas 2016 very sad for my little girl and many other people. Please report these people! No one should take from anyone. I truly hope that you all get your refunds.