Sharon D.

Do not, I repeat Do Not make an order, you will regret big time.
I made a huge mistake by placing a huge order, which at first sight seemed non problematic. I got my order confirmation and I got a mail concerning the delivery is on its way. Days went by and I was waiting for my huge parcel, but it never came. Suddenly one day I received like 5 different mails from bohoo each saying that part of my order is being returned and refunded.
I was surprised, cause shouldn't I have receieved my stuff and wouldn't it be me who should figure out rather I should return or ask for a refund? I calculated all the returns that they stated and found out that what they are basicly telling me is they would not be shipping anything to me at all. Not one single item. Without letting me know whether it is because the fault was theirs or mine, or if anything was out of stock, my order was suddenly stated as returned and refunded. The problem is, I did not get the refund. And I surely did not get my order either. Now three seperate mails has been posted to bohoo from me asking whats going on, and they do not seem bothered by it. Now I feel like an idiot who have wasted 800 dollars on absolutely nothing. SCAM!