Wrong item ordered at 7-10pm realised this immediately and asked to cancel order, got a response within 6 minutes saying I could not cancel my order as it had been sent to the supplier, in total 10 minutes of ordering. I immediately replied, and my reply was ignored until I wrote an online review. The product was refused at the door, as instructed, yet I'm still awaiting a refund. The customer service with the company is beyond incompetent, my advice to buyers is if you cannot contact a company on the phone, they must be hiding something.
BUYER BEWARE...
Hi Sharon, thank you for your message and I am sorry that you have not received the refund yet. Could you please let us know the order number and I will check on the refund status for you. Hope to hear from you soon.