Sharlene R.

After 18 years of NEVER LATE monthly payments totaling over $25,000.00, Tmobile turned my phone off 3 weeks after getting a payment of 2/3 full payment ($150.00 vs. $190.00). Before making a partial payment, I called to tell them I could not make the whole payment and asked to make arrangements for payment. 3 weeks later, they turned my phone off. Needless to say, I expect better treatment from a business that I've paid over 25 grand and 18 years customer loyalty. NO MORE. Thank you for $#*!ty service. Not to mention, spotty coverage even with a personal cell spot in my own home. Don't go with Tmobile. Anything has to be better!

USPS has lost quite a bit of my mail, including MONEY, CHECKS, and, MEDICATIONS. I have lost literally $$hundreds of dollars in cash and fees for replacement money orders and lost medications. The employees have never been polite when I file missing mail report. I can't understand why this has happened to me so many times.