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STAY AWAY FROM THIS FRAUDULENT COMPANY! Sent a dress made so poorly that our 92 pound daughter couldn't even pull it up. The legs were so tight you couldn't even get it up one leg! When I made a request for return they responded with wanting pictures. I immediately sent back pictures to prove it. They wanted pictures with measurements, I sent the pictures showing the erroneous measurements. They wanted pictures from a seamstress measuring it, I sent pictures of a professional seamstress with the measurements. She said this dress was made just completely wrong and that the custom measurements I had sent were all correct. They would not offer any resolution! They would not post my comment on their website or Facebook page to WARN other people not to waste their hard earned money! Their phone number doesn't work. We are out $250 plus the time going to the seamstress for their run around, and my daughter doesn't have the dress she wanted for her prom. We've used DH Gate for several dresses and have never had a problem. 27Dress is a SCAM! They will steal your money.
Shari W.'s review of 27Prom earned 8 Very Helpful votes
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Do not buy! The dress that I received was made out of the cheapest material! It looked nothing...
Hi Shari, we have our return policy, if customers receive the dress and there's any problem with the dress our workers made, we will responsible for it.
And as you say, you have the dresses measured by seamstress, it is the same as your left on your order, it means our workers indeed make the dress in correct measurements. And your daughter can not pull up, did you order standard size or custom measurements? Can you send me your order number? I will check with our workers and help you solve the problem. Sorry for any inconvenience we brought you!
Kind regards,
27dress.com