Ordered a Camera and got an E-Mail saying I needed to call them. Gave me a Ext. Number and to ask for William. He then asked why I didn't order and battery and battery Charger. I said they came with the camera and he said no Canon quit putting them in years ago. So I asked the prices and he told me so I said I would think about it and he said the deal was not available if I didn't do it now. I said to go ahead and then I hung up. I went to another site and the camera came with a charger and battery. Called him back and he said it was not a good battery his was much better. Anyway I said go ahead but the charge he quoted ended up more than he said. I called the next day to cancel and he said it had been shipped. I then refused it when it came because at this point I did not trust them. Called credit card company and they said they would investigate it, end result I had to pay a 20% restocking fee and the free shipping was no longer free. Bad, lying company, should not be in business, nothing but scam.