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Shar C.

  • 1 Review
  • 15 Helpful Votes
  • 0 Thank Yous

Experience: Art & Design, Business

Member since October 2020

  • Review

    1

  • First Reviews

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  • Thank Yous

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Review Distribution

1 Review by Shar

10/26/20

The worst customer service. I've gone from love to serious distrust in a matter of weeks. I decided to try Canva Pro using a 3rd party promotion code. The code did not apply and I immediately contacted customer service to have them help me fix it (why not cancel the order and reprocess it?) Customer service is slow to respond and unhelpful - there is a lot of finger pointing and 'there is nothing we can do but wait. I had to get my bank involved. Be very careful as you are powerless once they have your credit card.

Shar Has Earned 15 Votes

Shar C.'s review of Canva earned 15 Very Helpful votes

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