I ordered dresses for my daughters to wear at my beach wedding. When they arrived, they weren't at all the same dress Different material completely. I immediately emailed to let customer service know and they wouldn't accept any returns. I sent them pictures of the dress they showed online and the dress I received and how they looked nothing alike. They said their people worked hard on the dresses and all they could do was refund me $40 total for all three dresses that I spent over $300 on. It was either take that or nothing, they would not work with me at all.