The first box I got was the one i signed up for free and it was nothing but junk. I then got charged $35 after I canceled the subscription and they told me I couldn't get my money back because when you sign up for the free box, you also sign up to get a box for 2 months. I've never heard of such a thing. Although the stuff I got in the new box is pretty nice, I'm still upset. And you pay $35.95 for 4 products. That's insane. This is by far the worst company I've ever dealt with.