Shantanu S.

Creation watches provided the option of free DHL shipping to my provided address in India, which I chose. Unfortunately after waiting for more than a month during which time I was always told by Creation Watches that my "watch will be delivered soon", nothing happened. Even DHL stopped responding mentioning a weird clause that my address is "not serviceable". I do not understand why they picked up the parcel at all if the address was "not serviceable". My request to refund my money was also not responded to by Creation Watches. Ultimately I had to complain to Paypal who ruled in my favour and permitted a full refund. I am yet to receive the money in my account, but I believe Paypal refunds take about 2 weeks time to show up on credit card accounts. However Creation Watches failed miserably. They have good watch collection at great price, but they cannot ship properly, so you might end up getting nothing.