Shannon W.

To anyone reading this, avoid the stress and order from Home Depot or Best Buy.

- I ordered a small freezer online on April14.
- The item description said it would be available April 24th. It never arrived.
- I emailed Lowe's on April 28 and got reply within the hour with a case number and a promise to have someone follow up within 48 hr. No one ever followed up as they promised.
- Sent follow up emails for a week.
- Called and waited for 2 hours and no one answered.
- Called the USA line and got to someone by he couldn't access the CAD orders.
- Tried the chat function if the wait is 92 min long... still waiting...

I still have no idea if I'll ever get this freezer and I have a 1/4 beef coming in 3 weeks!

This is honestly my first review ever but I'm so pissed that I needed to share. Do not shop here anymore. It's not worth the hassle.