Shannon R.

I placed 2 orders when I ordered from Tobi for the first time to take advantage of a sale. I ordered 3 dresses in the first order, and 2 bodysuits and one skirt in the second. They both arrived on the expected day- except, however, upon opening one of the packages, I realized they sent me someone else's order! It didn't even have my name on it! Obviously frustrated, I emailed them immediately demanding my original order.

I'll say this, they do have good customer service. Someone responded immediately, apologized, and told me they would reship my real order. Unfortunately, one of the dresses from that order was now out of stock, but I was refunded for that item, and they overnight express-ed my two other dresses.

However, the quality of their clothing is the real reason I will not order from Tobi again. Their pictures make their clothes look gorgeous and good quality, but in person they just aren't. Both dresses I ordered came in looking like they were made out of that cheap plastic birthday table covering, and were lined with wrinkle lines from packaging. The body suits were ok, but not worth $40, more like $10. The dress was again very wrinkled and the pleats were terribly misshapen. Not to mention everything was just a little too big to be a medium.

Very disappointed, but should have expected it from a cheap online clothing store I saw on a Facebook ad.