We have 3 properties listed with Airbnb, all has been going well until we got nightmare guests. They brought along 2 large dogs and an extra child without telling us. The dogs caused damage to our property and left a huge mess as they were allowed inside. We contacted Airbnb who really said it was our fault for letting them in and not telling them of the house rules even though the rules were clearly stated on our listing. Airbnb do not care about their hosts. Terrible website too, always full of glitches.