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shannon g.

Contributor Level

Total Points
81

1 Review by shannon

  • Petsmart

7/3/18

**AVOID THEIR GEOOMERS**
I took my puppy there a month ago, and he ended up with a nailbed infection. I chalked it up to coincidence because the groomer was so sweet. Took him in today and two groomers were very rude and looked like they hated their jobs. It was so bad that I wouldnt leave my puppy. He was going crazy, so that should have been a warning signal for me. I did complain to the manager, and he said he would address it. It was not warm or welcoming, and I watched the girls entire demeanor change after the owner of a beautiful yellow lab, Sami, walked out of the store. She became irritated with the dog and tossed her off to another groomer to go and put her in a kennel. She began checking me in and never once smiled. She asked if my puppy had his rabies vaccination, and I said yes. She asked where, so I gave her my vets office name. She asked for the number, and again, I gave it to her. I told her if she had told me she needed this, I would have brought the paperwork with me which she ignored my comment and picked up phone.

At that point, I decided I wasnt leaving my puppy there!

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