Shannon C.

I've been taking surveys through Survey Junkie for a month now. Every single time a survey pops up from peanut labs I immediately just close it out now. It will say that the survey takes 17 minutes, but when you click on that you spend 10 minutes Answering pre-qualification questions then it takes you to a survey that is now 30 minutes long. If you actually qualify, which is very rare, it doesn't take you back to survey junkie to get your three points. It loops you back in to 10 more minutes of qualifying questions and then takes you to another survey. If you do actually end up completing one you will never be redirected to back get your points. Survey junkie has refused to do anything about this and it's getting old.

I've been using Survey Junkie for about 3 weeks now. I have already cashed in over $44. I've tried NUMEROUS other paid survey sites, but none of them are as good as this one. And I see I a lot of complaints about customer service, etc. I have emailed them with different issues or concerns at least 5 times. I have always received a reply within a day or two. I haven't experienced any of the issues I see others complain about. My ONLY gripe is Peanutlab. Their surveys NEVER work and they NEVER redirect you back to the main Survey Junkie page when you don't qualify so you never get your 2-3 points. Now all the Peanutlab surveys tell me I've been disqualified due to inaccurate responses, which isn't true at all. I've seen complaints about Peanutlab in the reviews of nearly EVERY online survey forum. They need to be cut off.