Shannon C.

I purchased a motor through eBay for my Mini. The seller had listed the motor incorrectly and refused to provide a return ticket. To add insult to injury he was also very harassing via email. I sent him proof that the motor was incorrect and he still refused to provide shipping. EBay determined the motor was listed incorrectly and promised a full refund. I have yet to receive it and it's been a month. EBay tells me that I have to now fight with PayPal but I cannot submit a dispute through PayPal bc I did not purchase the item though PayPal. I cannot repair my vehicle bc I've not had a refund of my funds. I even offered to send the motor back when the refund was processed although eBay said I didn't have to and even though this seller was very belligerent. My advice is: Find someone else to purchase your parts through bc this company does not stand by their guarantees and warranties. I let him know the day we received it that it was incorrect. I'm still fighting to get someone to adhere to the policy and guarantee that I was provided upon purchase. It has been very difficult being without a car for so long and very a very difficult and extremely long process to get this corrected. It may not mean much to eBay and this seller but my car is the only transportation I have for myself and my son. My hope and prayer is that nothing emergent happens to either one of us or our pets while I'm waiting on this to be resolved bc we would be out of luck. I think it's a sad day when large companies do things like this to people - all people. For those of you that read this review, please pray for our family. Being without a vehicle bc of this company's refusal to uphold their policies is nerve racking and upsetting.