shanneyt

Shanney T.

Contributor Level

Total Points
82

1 Review by Shanney

10/5/21
Verified purchase

MakeupbyAriel brushes falling apart after washing brushes only 1 time. I emailed them over 10 times in 2 weeks and they finally answered to 1 email and said they can't help me because its been past 30 days of the delivery. When I emailed them within the 30 days they won't reply to me! Their website says within 60 days to contact them so I don't understand why they are saying they can't help me. I kept emailing and contacting them for 3 weeks now on facebook and instagram and they would leave me on read. Their customer service is $#*!. This company is being extremely shady. I've supported them for so many years and have never had an issue with their products. The one time I have an issue they are choosing to ignore me! I will no longer be supporting them and telling everyone to not support them as well.

Tip for consumers:
don't use their site and don't purchase from them

Products used:
The brushes

Service
Value
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Shanney T.'s review of Morphe earned 2 Very Helpful votes

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