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Shanna R.

Contributor Level

Total Points
81

1 Review by Shanna

  • JollyProm

5/7/17

Ordered a dress, shoes, and clutch for my daughter for prom. Paid $30 for the "rush delivery" they gave me a delivery date of 3 days before prom. It was a custom made dress and in the return policy it says you can't return unless it's wrong size or defective. That should have been a red flag to begin with. The order wasn't here the day they said it would be. We did get it the day before prom and the quality of the dress wasn't the greatest. The shoes didn't fit, but the clutch was beautiful. There isn't a number to call (another red flag) just an email. They will not return anything without pictures. Who does that? The shoes didn't fit and I emailed to "try" and get a product return form. After about three weeks of back and forth they denied my return saying "
All our shoes are custom made in standard sizes,
Sorry, we cannot do returns in the sizes problem" when it clearly states in their return policy that they do return for size issues. DO NOT EVER ORDER FROM THIS COMPANY. THEY ARE LIARS AND SCAM ARTISTS!

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