Shanna J.

Horrible horrible customer service. Like many, ordered Oct 5th... and not a damn thing is happening except automatic message replies saying thanks for the patience, you rock when I message and see whats going on. My patiences are all gone. The item clearly stated shipping after the 16th so thanks jerks for making Me and my husband look like we just dont care about what our son is absolutely most excited about. Reporting and disputing asap. Im overly done with this horrible company. I applaud the guy at the mall making knockoffs. My son was freaking out with how they are not allowed to do that. We stood by this little mall pop up shop, I said just wait and see this. He witnessed a guy walk up with his son, ordered a JP sweatshirt (gildan brand JUST like these here at fanjoy) and within 4 minutes his sweatshirt was in his sons hands! Customer after customer. So now whenever my Halloween sweatshirt arrives I ordered for my son through the actual merch website hell clearly understand why I had him watch that. Fanjoy absolutely doesnt care nor are they in any rush. The mall guy was so personal and loved his customers. Didnt jack the price up and rip off his customers either. His designs, made of vinyl and not a screen print. The designs were actually as big as his displays. A shirt I ordered my son mths ago looked like a mini design compared to the fanjoy website image. Smh looks like Fanjoy needs to re-evaluate how they run their business. THIS way of running it is unacceptable.