Shanna C.

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1 Review by Shanna


Bought the whole Ge Cafe line in July 2020. In May 2021 our dishwasher stopped working. After 8 visits and 11 months we finally were able to get a replacement dishwasher from GE/Mabe. As a family of 6 this was incredibly inconvenient for almost a year. Then in May 2022, our oven stopped working, needing a new cooling fan. This went to the extended warranty with King and State. King and State could not find any company to service our oven for this repair. We now have a less than 2 year old gas range with two ovens that does not work. With only a fraction of the original purchase price being credited, we will be out of pocket for a new oven. We are being told to take the partial credit and buy a whole new oven! We are also being told to purchase electric from another brand. Now I will have a mismatched oven with very expensive appliances in an open concept kitchen. The Brick should not sell warranty's for a company that can't find someone to repair. A cooling fan replacement should not require a whole new oven purchase. I bought gas for a reason and will now have to disconnect my gas line to install an electric range. This whole GE Cafe line is expensive and is of poor quality. Expect breakdowns and stay away from this line. It is not worth the cost or inconvenience.

Products used:
Ge cafe fridge oven dishwasher two drawer fridge and microwave


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