- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I've been ordering in Lazada for a while and for a while it was great. Until today. Lazada sent me a mail containing an invoice for an item I've already paid. I ordered the item a year ago and the mail came to me a year after. The order number is ******* and I've paid for it using cash on delivery. The thing is, i cant have the item if i do not pay, right? The item is still at hand and i'm worried that i would pay again for it. I checked my email and the deal is already closed. I cant understand why they would ask me again to pay what's payed already.
Update:
They've resolved it now. They emailed me saying that the invoice was just a receipt from my past transactions and that the mail was just delivered late (super late). They apologized for the inconvenience..
Shanjay hasn’t received any votes.
Shanjay hasn’t received any thanks yous.
Shanjay doesn’t have any fans yet.
Shanjay isn’t following anybody yet.
Empty.
I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Shanjay, please be advised that we are tyring to call you several times. However, the contact number on our file keep on ringing. Regarding this concern, please disregard the notification or email you received if you already have the item. There must have a system glitch that's why you got this email. Thank you.