100%n the worst company in the history of company's! Customer service is a negetive 10, their products suck... and i recieved a NETBOOK COMPUTER IN A BOX WITH NO PACKING INSIDE A PLASTIC ENVELOPE... I bought a 7" netbook just like everyone else and it did not work like they promised, it kept turning off. Wouldnt go to several different web pages ect! It is crap. It was a present for my 11 year old daughter and she came to me after being on it forr about 10 min. And said " daddy this thing don't work, its no good"... seriously! After tring for sever weeks to contact EGLOBAL and recieving absoultly no service via the internet or by phone i just sent the peice of crap back to them with a letter, i recieved a refund minus the 25% restocking fee. So over all i lost $25 restocking fee, $8 shipping from them to me and $13 shipping from me to them... DO NOT BUY FROM THIS COMPANY!