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Shanell W.

Contributor Level

Total Points
80

1 Review by Shanell

  • Home Depot

6/17/21
Verified purchase

Online order place two months back for an appliance which was scheduled for delivery on 6/16 between 3-7pm. Absolutely no delivery and no update. Customer service office closed at 4pm so I called for an update the next morning. Was informed that the warehouse wasn't even aware of my scheduled delivery and asked to reschedule. Wow! So not only did I take the day off( required to be home for the delivery) but my installer was also waiting. Now we get to do this all over again the following week(won't hold my breath). 1. Why does it take 2 months for delivery ( same issue with my stove)
2. How are you not aware of the delivery date.
Most definitely will not ordering from HD again unless I can pick it up myself.

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