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SHANE F.

1 Level 1 Contributor
  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Home & Garden

Member since March 2009

  • Reviews

    2

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    780

Review Distribution

2 Reviews by SHANE

7/12/09

Although the staff at eset done their best to help, and their customer services was second to none, they just did not have the knowledge to overcome my eset firewall problem. I have paid for 2 years for 2 computers and have nothing for my money. 1 member of staff at eset blamed my 2 computers, when the only thing they had in common was eset. I have given them plenty of time to solve this problem before writing this review. Think carefuly before buying. There are too many other companies offering security.

3/11/09

TALK ABOUT BAD CUSTOMER SERVICE - I SENT AN E-MAIL TO THIS COMPANY COMPLAINING ABOUT THEIR SERVICE.
I ALSO COMPLAINED ABOUT NOT BEING ABLE TO GET IN TOUCH WITH THEM, REGARDING THE COMPLAINT. THEY SAID THEY WERE REPORTING ME TO THE INTERNET AUTHORITIES FOR ( THIS CUSTOMER IS THREATENING US BY ASKING FOR A FAX NUMBER) THIS OBVIOUSLY DOES NOT MAKE SENCE, AND NO THREAT WAS MADE, I SIMPLY MADE A STATEMENT OF FACT. THEY CANCELLED MY SUBSCRIPTION RATHER THAN DEAL THE MATTER. THEIR WEB-SITE IS CONFUSING, AND LOOKS LIKE IT WAS CREATED BY A CHILD. I WILL BE REPORTING THEM TO THE INTERNET AUTHORITIES. I WOULD RECCOMEND YOU STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE.

SHANE Has Earned 5 Votes

Shane F.'s review of SatLiveONPC.com earned 2 Very Helpful votes

Shane F.'s review of ESET earned 3 Very Helpful votes

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