Shandoria G.

I would give zero stars if I could! Customer service is ridiculous! The only reason I ordered from them a second time is because I actually liked my jumpsuit for my gender reveal! However I've been reaching out to them for two weeks about my last dress I ordered that was way too small! No one has responded even though I been PAID $20 To return my item back! They also claimed they owe me $70 when I started the refund process online by myself but I paid $104. Nobody has yet to respond to me about that either. At this point I just want my money back. This is for my baby shower && I was hoping I could shop with them but never again! If you are unsure of what size to order please don't cause it's a hassle and you're responsible for returning item! Unless you have time and money to waste! It's the customer service for me at least let me know what's going on! Have you received my item? Send me a email or something!

This website doesn't deserve any stars whatsoever but that was the only way to let everyone know this is an illegitimate website, straight up bogus! They dont even have a contact number you can ONLY contact them through chatting online && if you leave off chatting to click on anything for any reason you will have to start over with a new customer representative every time! I just had to throw that out there before I go into detail about my experience with this website my very 1st time ordering!

I ordered my daughter's pageant dress in enough time to receive it and to make sure of that I paid for fast shipping! After I realized it still wasnt delivered to me yet I then reached out to the seller which she told me it would take her a couple more days to make her dress and I simply told her if its not going to be here by May 6th just cancel the order, we'll do business at a later time & that I'll just get on the road to get her a dress.

Do you know the seller sent it anyway! Im sure when she dropped it off it told her when I would be expected to get it which was two days after my daughters event May 8th! Need I remind You I already spoke with her because I notice it on my account saying it has been shipped, she immediately says its my fault and she wont refund anything! I even offered to pay for returning fees just send me the address because the dress was late and I now had no use for it! I had a chat with a live agent because thats the ony way of contacting them for anything and waiting on a dispute that they're going to deny right off! I wish I would have read reviews before I purchased anything but thats a lessoned learned I will stick to Amazon! Hopefully they throw the whole damn company away soon!

Like I said i you order anything you are a FOOL! If its not what you expected you will have to deal with it && its no one to talk to about it! Suck it up!