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Shanda T.

Contributor Level

Total Points
82

1 Review by Shanda

  • Bellelily

11/25/18

I ordered a shirt in Sept, it's been over 30 "working days" & I still haven't received it. Placed a different order, before I realized the shipping problem, wasn't given the option of paying for shipping so I can track it. Beginning to wonder if this place is legit...

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bellelily b. – Bellelily Rep

Dear Customer,

Thanks for your review.

With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.

We are legit store, ss long as you placed the order from our website, we promise you will receive your package and we also take responsibility to any loss in transit

Standard Shipping Service and Express Shipping Service are available. Would you please check again? As it's international shipping, it needs a complicated procedure for the parcel to arrive at the destination.And it may be delay for some uncontrollable reasons such as weather, custom. So it will probably take longer time for your parcel to arrive at the final destination. Did you receive your orders?

We are sorry and sad to hear such reviews from you. And we are sorry for any inconvenience caused to you. We'd like to help resolve this issue. Could you send us your email address or your relevant order number and email with us?

If you have any question or request, please feel free to email with us at service@bellelily.com.

Thanks for your support and understanding.

Shanda Has Earned 2 Votes

Shanda T.'s review of Bellelily earned 2 Very Helpful votes

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