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Shana L.

Contributor Level

Total Points
83

1 Review by Shana

  • SunTanCity

10/6/21

Should I ever be able to tan again, I will absolutely never do business with them again nor will family or friends. 3 months into my 6 month agreement I became disabled with proof. There were no funds going into my checking account. Sierra literally stated if I needed to have it canceled, I should have called from my hospital bed. Because, clearly that was my top priority. While I wait for my Disability to start, I had to borrow funds to pay my rent. Suntan city jumped right on pulling out over $219.00 to complete their agreement. In return causing my rent check to bounce and a returned check fee. They have proof that I was not tanning, I offered proof that I became disabled. They are an absolutely heartless corporation that truly doesn't care about it's customers and only cares about taking peoples money. My agreement ended 2 months ago. Yet, because I couldn't call or go online to cancel the account. They absolutely refused to refund me anything. To some $219.00 is nothing, to me it's everything right now. I would seriously think twice about doing business with them. Or God forbid if you are a single person, such as myself. I guess make sure you tell someone on your death bed to contact Sun Tan City. Over the years I have spent a lot of money on tanning and products with them. Absolutely never again.

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Shana Has Earned 1 Vote

Shana L.'s review of SunTanCity earned a Very Helpful vote

Shana Has Received 1 Thank You

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Lynne M. thanked you for your review of SunTanCity

“Thank you for the review Shana, I am disabled myself and every penny counts. STC is completely unreliably when it comes to their bookkeeping and how they treat their customers.”

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