Sha M.

They appear to book flights, you will get confirmation email and ref no. However they fail to release the eticket to the individual airlines. Couldn't get flights to Atlanta, spent from 7:30 to 3pm on my mobile to their ' customer care ' service and got flights rebooked for next day. Turned up at airport and same problem, I could have cried as again they kept me on hold but failed to sort out. If this company is owned by Expedia I will never use either ever again as they cost me a fortune and 2 days of hell for me and my 2 young kids. Lies lies and more lies is all they tell you, they will accuse you to avoid costs for their mistakes or are they 'mistakes' as 2 days running appears to be fraud to me.