I don't understand all the bad reviews. We have always used Gurney's and Stark Brothers, but they didn't have what we wanted. So we tried this company. They offer a free 30 day guarantee and a $27.99 guarantee that lasts a year. That wasn't bad since we spent over $300 with them. They shipped on Monday and came healthy and great looking this morning (two days later). Couldn't be happier. The only difference I would suggest is that they put the black ice plum in a pot like the other trees instead of just a burlap bag. Besides that, we are overjoyed with the service, the shipping speed and the exceptional quality and health of the trees. The bonfire peaches even already had 3 or 4 peaches on them. Give them a try.