Thumbnail of user shakirs1

Shakir S.

Contributor Level

Total Points
83

1 Review by Shakir

  • FedEx

9/7/16

Bongo now fedexcrossborder Please dont use their services they will charge you on the inbound packages and you don't know the actual size and weight of your package when it arrives in your US mailbox address however it is prepaid by the seller OR yourself.
I bought an item from ebay.com after receiving at bongo warehouse i paid shipping charges, handling fees, box charges, fuel surcharges and insurance for damage and loss protection to forwarding it to my Zambian address. They have calculate 9 lbs billable weight of my parcel according to volumateric basis that's fine, but when i got the shipment i did measurement and found i was overcharged because actual weight was less than 5lbs and volumateric calculation also coming to 6.2lbs which supposed to be consider 6lbs and ended paying for extra 3lbs. I try to contact the customer service and they told me "they can not refund the difference value and they will charge only according to inbound shipment" so we have to pay blindly even if they says your parcel was 50lbs instead of 6lbs at the time of receipt you will have no option.

Tip for consumers:
Don't use at all

Service
Value
Shipping
Returns
Quality

Shakir Has Earned 3 Votes

Shakir S.'s review of FedEx earned 3 Very Helpful votes

Shakir hasn’t received any thanks yous.

Shakir doesn’t have any fans yet.

Shakir isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user trentonh40
Trenton H. reviewed FedEx
3/27/24

Wrost delivery company ever delay our package even though there is no hold or nothing they...

Thumbnail of user idar86
Ida R. reviewed FedEx
3/23/24

I orderd a phone on March 12 th only 2 updates saying the phone would be here March 18 th and it...