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Firstly they need to remove their automated customer service phone line. Its BULL@#$%.
SECONDLY they just have the worst customer service experience ever. You can't get past the automated service. WE NEED TO SPEAK TO REAL HUMANS robots can't sort out issues created by humans. I couldn't get through to speak about an order that was late by 1hour 45 mins. The takeaway decided to busy their phone lines and helpful JE were being just as hard to reach ridiculous service on both ends..
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