We’re in this together! Stay safe with our COVID-19 guide

View
×

Contributor Level

Total Points
83

1 Review by Shahrzad

43.2K Views
8/7/18

You guys have the worst of customer service. I have been ordering with you guys for years and one time that I have a lost package you guys refuse to refund me and just tell me to deal with it. Classic. I am for ever done ordering with you guys as well as any of my friends who I have ever told them about you guys.

shellym16
UrbanOG C. – UrbanOG Rep

Hi Shahrzad,

We are sorry to hear that! We are working with UPS to get this lost package claim closed for you asap!

XO, UOG

Shahrzad Has Earned 3 Votes

Shahrzad J.'s review of UrbanOG earned 3 Very Helpful votes

Shahrzad hasn’t received any thanks yous.

Shahrzad Has 1 Fan

samc341
  • Review

    1

  • Votes

    0

Sam C.

Shahrzad isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

nun8
Nu N. reviewed UrbanOG
4/27/21

I placed a order 4/13 shipping says 5/7 days. I emailed them 4 times with no response. They don't...

nicoler881
4/18/21

Spend $$. To send items back. It was return to me I used 15469 Dupont ave. Chino CA very...