I despar that the precious psychology/psychiatry health dollars are wasted on such mickey mouse self referrring and agrandising services. The so called counselling line is only a billboard to be shunted off to their monetised services. They do not counsel and abuse by using false diagnoses. Clearly poorly quailified, likely inhouse course. Bombastic and overbearing. Dangerous for anyone vulnerable. Plenty of false advertising re COVID support, the dedicated lines all lead to the one generic service. The government has wasted precious resources on this corporatised crap whilst emergency psychiatric services and wards fold. Privacy re recorded services a huge concern. BIg brother is leaching. If you donate to this service you are harming Australian society.