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Shabir B.

Contributor Level

Total Points
87

1 Review by Shabir

  • Fiverr

7/31/18

Fiverr have world's bad customer services for sellers.

They never help seller, they treat seller like nothing, they think seller is there servant, but they never thought its because of seller's good quality and hard work they are doing there business.

They have very bad policies regarding the seller.

If seller have enemy in real life and if he complaint on fiverr that he is my enemy fiverr will close the seller account.

They are giving 100% support only to the buyers not to the sellers.

Buyer can do anything to the seller, he can take work from the seller. And then ask easily for refund and post negative feedback.

Fiverr seller is giving 20% of the order to the fiverr and other payment transfer deduction but seller is not secure at all.

If i hate any seller i can make a new account as a buyer and make a order to the seller then i will contact fiverr $#*! team they will close the seller account for no reason.

If buyer is drunk he will abuse seller and post negative review without any reason and fiverr support team never help the seller to sort of the feedback issue.

Now fiverr introduce new system on ever month they check seller performance if the performance is below 90% is down they are removing his badges. BUT WHY?

If you cancellation system is weak and bad, if you dont give rights and power to the seller and you don't have solid agreements while creating order. Then why are you removing badges.

Buyer can order and he can ask refund even just minutes after order if he change his mind here seller have to pay him back and cancel the order at the same time but fiverr downs the sellers order completion ratings which is 100% BAD thing on fiverr.

MY MESSAGE IS FOR FIVERR SUPPORT TEAM. BUYERS ARE KING BUT IT DOES MEAN SELLERS ARE THEIR SERVANT, SHOW SOME RESPECT TOWARDS SELLERS.

STOP NOW GIVING MORE IMPORTANCE TO THE BUYER AS SOME BUYERS ARE GREEDY AND BAD MINDED PEOPLE.

MAKE YOUR WEBSITE AND POLICY PROFESSIONAL DONT THINK FOR YOUR BENEFITS. AS YOU KNOW IF BUYER CANCEL THE ORDER FROM ONE SELLER HE WILL USE SERVICE FROM OTHER SELLER SO IN ALL WAYS ITS YOU GUYS WIN WIN GAME.

So improve your ordering and feedback system...

Shabir Has Earned 7 Votes

Shabir B.'s review of Fiverr earned 7 Very Helpful votes

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