I asked Teri Davis Newman of St. Louis, MO a question on this service. I asked a question and when she replied, all she did was talk about herself. I did not give her a favorable evaluation because of it and she wrote back and was quite abusive. What a mean spirited, angry person. She boasts she went to "charm school" as a child. And she volunteers in the etiquette and manners section. She did not demonstrate charm or manners to say the least.