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I bought a table from them. After three days they cancelled with no reason. I emailed to say I still wanted the table as it was one of a matching pair, and they ignored me. All I get from them is spam emails, no matter how many times I unsubscribe. To make it worse, the item is still being sold on their site.
My appliance was delivered to the wrong address. I contacted them to resolve the problem. They would not do so. The appliance was left sitting in the rain, on someone else's property.
They say they're free but when you get to the end of the document, you have to enter a credit card to get the document.
Hello Sessel,
Thank you for your feedback. I apologize if you feel we have not provided enough information regarding our 7 day trial offer.
To clarify, our trial offer is free for a one week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account, or accessing live chat or phone and we'll cancel it for you within the seven day window. You also receive an email recapping the offer details and the date and time to cancel by appear in the email.
We do have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven day trial period.
Regards,
Divine
Customer Support
I bought a dresser from them which did not arrive. I emailed multiple times for assistance, but got copy and paste emails in response. They have no interest in resolving the problem.
I bought a product for them. They would not deliver it, and would also not refund my money. Complete scammers.
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We apologize for the negative delivery experience. The carrier should have reached out
To the customer prior to delivery. We have been in communication with this customer and are working on a resolution with the carrier.