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Sergio R.

Contributor Level

Total Points
80

1 Review by Sergio

  • Monoprice

6/10/20

My first experience with the company was a bit frustrating due to the lack of shipping communication, but will say that they made things right. They really do have people that care especially Paul. Thank you!

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Laura P. – Monoprice Rep

Sergio,

Thank you for taking my call this morning and I appreciate your understanding in this matter in which we provided a poor experience. If you have any other questions or concerns please reach out to me at escalations@monoprice.com and I will be happy to help!

Paul S.
CS Manager

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