My first experience with the company was a bit frustrating due to the lack of shipping communication, but will say that they made things right. They really do have people that care especially Paul. Thank you!
Thank you for taking my call this morning and I appreciate your understanding in this matter in which we provided a poor experience. If you have any other questions or concerns please reach out to me at escalations@monoprice.com and I will be happy to help!
Sergio,
Thank you for taking my call this morning and I appreciate your understanding in this matter in which we provided a poor experience. If you have any other questions or concerns please reach out to me at escalations@monoprice.com and I will be happy to help!
Paul S.
CS Manager