After purchasing a new power inverter ou found out it didnt provide any voltage, i opened a dispute w/ a video showing power coming in, but 0volts/0amps coming out.
Aliexpress interviened since the seller didnt respond and they requested a new video.
The case was closed the same day w/o giving the oportunity to submit the video. Tried an appeal and i was mocked saying that i had to respect the rules of disputes.
Dear Sergio L., we apologize for this inconvenience. Could you advise your order number so we check more information for your order? And we check investigate your case again. Hope to hear from you soon.
Best regards,
Banggood Teams