Non-respondent customer service if there's any issue (malfunctioning camera in drone). Lost package three times (it took 8 weeks to arrive!). No way to write a review of the purchased item in their site, even though you see 1000+ and feel frustrated.
Dear Sergi H,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com
Best regards,
Banggood Team