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Sergieno S.

  • 1 Review
  • 1 Helpful Vote
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Experience: Finance, Business

Member since February 2021

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1 Review by Sergieno


Xoom money transfer I'd rediculous on a whole different level. I've had a transaction done since Tuesday even till now I cannot receive my funds. After waiting hour to talk to someone. They had no information to give me. Only could tell me there having technical problems. ( Duh! I think I figured that out on my own) question is what did they do to fix it nothing. Customer service is past horrible. I got hung up on by a supervisor for asking about my money that I have worked hard for. Your agents are rude, very uninformed on the business as a whole. I have had several problems with Xoom/paypal. Why won't this company do the right thing. They have done an update to the system and now everything is messed up. Xoom stole my money and I want it now. Not when they decide to give it back. They are the worst. Im currently looking at other ways. I wish I could some how effect you guys stock, the. You would make your business better. What if your stock came crashing down by misfortune. Because you guys sure run it like abpenny stock company. Why do I have to talk to someone who doesn't know a thing about transferring money. Most of theses agents that pick up are so dumb and unhelpful, I doubt most of them have a highschool diploma. I'm tired of this. You people outsource the work to 3rd world countries to payless and still are garbage. Jamaica is a big outsource for big companies trying to pay people less, and it shows in your company. The reason why h guys have business is because western union is double garbage and money gram even worse trash. I would like my money and zoo. To stop holding on to my funds. I will be doing wire transfer from now on. I rather pay the extra at least I know my money won't be held captive without any answers. This is bad. You guys are just giving me the run around because you guys system is failing you guys... XOOM I WANT MY MONEY... XOOM I WANT MY MONEY... CUSTOMER SERVICE SUCKS... HORRIBLE BUSINESS... OPERATES LIKE A BACKDOOR BUSINESS.

Tip for consumers:
Use at own risk. Business is -10 if you ask me. I hate talking to people that do t understand there own business.ude wire transfer if you can.xoom are crooks


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