Had to wait on hold for a bit but once I got on the phone with a customer service rep I was completely taken care of. Lorraine helped me and she was absolutely amazing. The business cards I ordered were much smaller then I thought they would so Lorraine quickly gave me credit for my order, sent me a 30% off discount code AND let me keep the business cards I received already. I wasn't even sure I would be able to get a credit but Lorraine went above and beyond to help me. So impressed by Zazzle and Lorraine.