Serena F.

I placed my order two weeks ago, it passed 1 week and I haven't received any news about it so I decided to email them saying the order number they gave me was impossible to track with it they told me that my products were out of stock and asked me if I wanted to exchange for a baby carriage and I was like:" Is this a joke?" then I said no I don't I just wanted a refund and they said they would issue me a refund. Then I asked me why they didn't tell me it was out of stock without me have to email them ask for informations about my order they said they were really sorry and even gave me a discount code for my next order. Now, one week later they emailed me saying to ignore the last emails because they were a error and that my order is now in stock and they would proceed with the shipment. I mean why wasn't my refund process already running and why playing like that with people money? I'm going to take legal actions!