This is a beauty shop that sells hair products, flat irons, wigs, etc. I ordered a flat iron from them and decided the next day I didn't want it. In an email I was told my order may be in the process of it coming from the warehouse and they couldn't cancel it. No email was sent to let me know It has been processed. It took 19 days to get here. I requested a return ticket and have not received it even after I got the merchandise. Do not order from them. They have zero customer service skills. This company I later found out is in China. As of March 26th, no return ticket issued even tho they said I could return it. Still waiting even after my email to them on the 21st.
I apologize for any possible misunderstanding. As stated on our website, we operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. Each bid you place removes one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final and highest bidder in the auction, you win the auction at the final sales price.
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Please note that DealDash is a BBB accredited website, with a maximum standing of A+.
If there's anything else I can clarify, please let me know and I'll be happy to help.