I also read a lot of reviews before purchasing the service and I'd like to do my part in keeping people away! TopResume critiqued my resume for free. Upon reading the review, I agreed with the problems' or areas of improvement and decided to purchase the $147 service to improve my resume.
The turn around time was really long (over a week to assign a writer and another week for first draft) with no option of expedited service. Upon emailing and complaining about not receiving my resume, the writer finally replied with a huge mess of a first draft.
The formatting was inconsistent (some places are in italics, other areas belonging to the same category are not. The English was clunky! The BIGGEST ISSUE is that the problems' from the review are not addressed at all!. The writer didn't change any of my content. In addition, the writer omitted skills and experiences that are important mark my professional milestones. The resume was A NIGHTMARE: UNUSABLE AND WORSE THAN MY ORIGINAL FOR SURE!
I emailed my writer addressing my comments and the writer NEVER REPLIED!
I'm sure some people might have had okay experiences but all that praising is impossible. The administrative office is not existent and the physical address is fake! I'm sure some comments are paid comments.
We would like to apologize for your negative experience. Please provide us with more details about the situation or an order number so we can further review the case and attend to it accordingly. We look forward to hearing from you again.