Selena M.

First of all, let's talk about the dress I ordered. It came wrinkled, it had a weird smell to it, the sequins were falling off the dress, it was too big, and it's not even the right color. Naturally, I went back to the website to find someone to talk to about my issue. They have a live chat option where you can go and talk to someone for 'instant help'. The lady I spoke to was useless. Every question I asked her, she referred me to their 'complaints' section of the website. I then asked her what the point of the live chat was if all they were going to do is refer us to somewhere else where we would have to wait a day for a response, but she disconnected. I went to the complaints section, filed a complaint, and their response was useless. All they had to say was "sorry, we can give you a 15% off coupon for your next purchase."... Like they expect me to order anything from them every again, heck no. Come to find out, they use other designer's dress pictures as their own. They put their logo over the dress and they claim it as their own, when really all they're doing is attempting to make the dresses themselves. Horrible, horrible company. Save your money and don't order from them.